Kate Miller

A true ‘generalist’ working across first and second line Non-financial risk roles, COO roles and I started my career in HR. I am interested in the applications of Behavioural Science within Financial Services to influence sustainable decision making, deliver the best customer outcomes and make workplaces great.

What makes you a Risky Woman?

I come at new (and existing) problems with empathy to try to put myself in other peoples’ shoes. I think it is important to always be curious and open minded, to want to understand why and the context, then to have the vision and tools for what to do next.

Name your top 3 achievements

  1. My family
  2. Working across 4 continents, allowing me to experience many diverse cultures and ways of working
  3. Being a lifelong learner

What is the biggest risk you’ve taken in your career?

In some respects, trying to weave Behavioural Science thinking into the fabric of Financial Services. While there is a lot of interest, it is often hard to demonstrate positive behaviour change within very finite structures and measures. You put a lot of your personal reputation on the line.

What’s something most people don’t know about you?

I was born a country girl, I grew up on 5 acres of land in regional Victoria, Australia until I was 11yo. We used to run wild!

What is the best quality for successful leaders in Risk?

Focused on building trust and strong relationships & being connectors within the organisations that they work.

Podcast S3E6 | Behavioural Science Driving Conduct and Compliance: Kate Miller https://riskywomen.org/wp-content/uploads/2020/10/Risky-Women-Kate-Miller_1400x788.jpg 1400 788 Risky Women Risky Women https://riskywomen.org/wp-content/uploads/2020/10/Risky-Women-Kate-Miller_1400x788.jpg 20 October 2020 29 December 2020

Podcast S3E6 | Behavioural Science Driving Conduct and Compliance: Kate Miller

Kate Miller, leader of Standard Chartered Bank’s Conduct & Behavioral Analysis team on how they are using science to influence behaviors towards better outcomes.


Standard Chartered Bank
Conduct & Behavioural Analysis

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